FAQs

When will I receive my order?
Once your order is placed, we’ll process and ship it within 1-2 business days. Delivery typically takes 3-7 business days, depending on your location and the shipping method selected.

How can I track my order?
You can track your order using the tracking link provided in your shipping confirmation email. Simply enter the tracking number to see your order's status.

What should I do if my order hasn’t arrived?
If your order hasn’t arrived within the expected timeframe, please check the tracking information first. If you still have concerns, contact our Customer Service team, and we’ll assist you.

How can I return an item?
If you’re not satisfied with your purchase, you can return it within 30 days of receipt. Please ensure the item is unused and in its original packaging. For more details, visit our Returns Policy page.

Do you have a warranty on your products?
Yes! All our products come with a 30-day satisfaction guarantee. If you encounter any issues, please reach out to us for assistance.

Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request if your order hasn’t been processed yet.

What if I receive a damaged item?
If your item arrives damaged, please send us a photo of the damage along with your order number. We’ll work quickly to resolve the issue and provide a replacement if necessary.

How do I contact Customer Service?
You can reach our Customer Service team by emailing support@happynails.me or through our contact form on the website. We’re here to help!